Data Privacy & Account Deletion Options – Aarogyaa Bharat

Aarogyaa Bharat

Data Privacy
09-Dec-25
15

At Aarogyaa Bharat, we value your privacy and are committed to protecting your personal information. This page explains how we collect, use, store, and delete your personal data, as well as the options available to you to manage or permanently delete your account. By using our website or services, you agree to the practices described in this policy.

1. What Personal Data We Collect

We may collect the following types of information when you use Aarogyaa Bharat:

Full name
Mobile number
Email address
Delivery address
Medical equipment rental or purchase history
Payment-related transaction references (no card details stored)
Device and browser information
IP address and location data (for security and delivery optimization)
Customer support communication records

We do not store sensitive payment details such as debit/credit card numbers or CVVs.

2. How We Use Your Data

Your personal information is used only for legitimate business purposes such as:

Processing medical equipment rentals and purchases
Arranging delivery and pickup
Customer support and service requests
Warranty and installation coordination
Compliance with legal and regulatory requirements
Internal business analytics and service improvement
Communication related to your orders and services

We do not sell or misuse your personal data.

3. Data Sharing & Third Parties

We may share limited data only with:

Delivery and logistics partners
Authorized service engineers
Payment gateway partners (transaction references only)
Government or regulatory authorities when legally required

All such partners are bound by strict confidentiality agreements.

4. Data Storage & Security Measures

Your data is stored on secure servers with:

SSL encryption
Firewall protection
Restricted staff access
Regular security audits

We take all reasonable steps to prevent unauthorized access, misuse, alteration, or loss of your personal information.

5. Your Right to Access, Edit & Update Data

You have the right to:

Request a copy of your personal information
Correct incorrect or outdated details
Update contact and delivery information

You can request updates by emailing:
support@aarogyaabharat.com

6. Account Deletion Options (How to Delete Your Data)

You have full control over your personal data. If you wish to delete your Aarogyaa Bharat account and personal information, you may follow the process below:

Step 1: Send a Deletion Request

Email us at:
support@aarogyaabharat.com

With the subject:
“Account Deletion Request – Aarogyaa Bharat”

Include:

Registered mobile number
Registered email ID
Reason for deletion (optional)

Step 2: Identity Verification

For your safety, we may verify your identity via:

OTP on your registered mobile/email
Order reference verification (if applicable)

Step 3: Data Deletion Timeline

Once verified:

Your personal data will be permanently deleted within 7–15 working days
Transaction records required by law may be retained for statutory compliance only
You will receive a final confirmation email after deletion

7. What Data May Be Retained After Deletion

Even after account deletion, we may retain minimal data strictly for:

Legal compliance
Tax and audit requirements
Fraud prevention
Dispute resolution

This retained data is not used for marketing or profiling.

8. Deletion Effects & Limitations

After successful deletion:

You will no longer be able to log into your account
Order history will not be accessible
Service tickets and tracking will be permanently removed
Re-registration will require fresh verification

Deleted accounts cannot be restored.

9. Children’s Data Protection

Aarogyaa Bharat does not knowingly collect personal data from children under 18 years of age without parental consent. If we become aware of such data, it will be immediately removed.